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How to change a service package's anchor price (mobile)

PLATFORM_SWITCH: Desktop · Mobile


This article explains how to enter, change, or remove a service package's anchor price in the Zoyya partner web app on mobile. The anchor price refers to the reference date and does not change the current selling price.


Steps


  1. Open Sales and loyalty. Expand Gift cards and packages, then tap Templates.
  2. Find the service package template and open it for editing. Make sure you are editing a service package, not a gift card.
  3. Find the Anchor price field.
  4. Enter or change the amount.
  5. Check the Reference date. It should match the date to which the entered anchor price applies.


This procedure applies to a service package template. A monetary gift card does not have an anchor price.

  1. Tap Save.
  2. Reopen the service package template to check the saved amount and date.


Remove an anchor price


  1. Clear the Anchor price field.
  2. Tap Save.
  3. Reopen the record and check that the field is empty.


An empty or zero value is not published as an anchor price.


Important: Changing the anchor price does not change the price charged to the customer. Change the selling price in its separate price field.


If the field is not shown, check whether Show anchor prices is enabled for the branch.


Frequently asked questions


What if an error appears while loading or saving?


Do not assume the change was saved. Reopen the record and check the value. If the error keeps appearing, contact Zoyya Support.



Updated on: 19/10/2026

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