> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.zoyya.me/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Viewing issued invoices (desktop)

The overview of issued invoices in the partner Zoyya web application on the computer serves to find and check the invoices issued in the cash register. From this view, the invoice details are opened, the invoice is sent by e-mail, the invoice is printed, the PDF is downloaded, a reversal is initiated and the transaction invoice is marked as paid.

**PLATFORM_SWITCH:** [Desktop](https://help.zoyya.com/en/article/viewing-issued-invoices-desktop-y9c5zv/) · [Mobile](https://help.zoyya.com/en/article/viewing-issued-invoices-mobile-1nr92c2/)

## When to use this option?

Use the **Receipt list** when you need to find an invoice, check account information, open a related appointment, send an invoice by e-mail, print an invoice, download a PDF, initiate a chargeback, or record a transaction invoice payment.

## Operation steps

### Account overview

1. In the side menu, open **Receipts**.
2. Select **Cash register** > **Receipt sheet**.
3. View the list of accounts.
4. If necessary, enter a term in the search field.
5. Click on the line of the account you want to open.

### View account details

1. Click an account in the list.
2. In the **Receipt detail** window, check the invoice number, date, status and items.
3. Check the client, operator, payment method, tip, JIR and ZKI.
4. If the account is linked to the appointment, click **Edit appointment**.
5. To open the PDF, click **Download** at the bottom of the window.
6. Use the other actions at the bottom of the window as needed: **Print**, **Refund**, **E-mail** or **Close**.

|| Important: The overview of issued invoices serves to check invoices that have already been issued. A new account is not created from this review.

The table shows:

* **Receipt number**
* **Creation date**
* **Amount**
* **Payment method**
* **Client**
* **Journal No**
* **Type**
* **Status**
* **Paid**

The payment method displays one of the values in the application: **Cash**, **Card**, **Transaction receipt** or **Other**.

Account status is **Issued** or **Cancelled**. The **Type** column shows whether it is a regular account or a **Cancelled** account.

The **Paid** column shows a mark when the invoice has a recorded payment date. This is especially important for transaction accounts.

|| Important: A transaction account without a recorded payment date is displayed as unpaid until it is marked according to the article [Marking a transaction account as paid (computer)](https://help.zoyya.com/en/article/marking-a-transaction-receipt-as-paid-desktop-15no8cz/).

### Warnings in the list

If the account needs to be fiscalized, but there is no JIR, the warning **Account is not fiscalized!** is displayed.

If the account has a tip that has not been fiscalized, the warning **Tip not fiscalized!** is displayed.

When the account is not fiscalized and is not an e-Invoice, **Fiscalize** is displayed in the account details to retry fiscalization.

### What can be seen in the account details

Clicking on the account opens **Receipt detail**. The details show:

* account number
* date and time of issue
* account status
* client and e-mail address, if a client is selected
* invoice items, quantity and amount
* payment method
* operator
* tip, if recorded
* JIR and ZKI, when they exist
* account information for the company, when the account was issued to the company

If the account is linked to the appointment, **Edit appointment** is displayed. Clicking on that button opens the appointment for which the invoice was issued.

**JIR** is a unique account identifier obtained by fiscalization.

**ZKI** is the security code of the invoice issuer.

### Actions in account details

Actions are located at the bottom of the **Receipt detail** window. **Print**, **Refund**, **Download** and **E-mail** are displayed on the left, and **Close** is on the right.

* **Print** to print the invoice
* **Refund** to open the original account reversal screen
* **Download** to open and view the invoice PDF
* **E-mail** to send the invoice to the e-mail address
* **Close** to close details

For the e-Invoice, the standard buttons **Print** and **E-mail** are not shown, because the e-Invoice is sent through a special procedure.

|| Important: With e-Invoices, the sending is monitored through the e-Invoice process, therefore the standard buttons **Print** and **E-mail** are not used as a substitute for sending e-Invoices.

The **Refund** button is not displayed on the original account that already has the status **Cancelled** nor on the canceled account.

The **Mark as paid** button is displayed in the details of a transaction account that does not yet have a payment date.

## Connected

* [Creating a new cash register account (computer)](https://help.zoyya.com/en/article/creating-a-new-invoice-in-the-cash-register-desktop-1j44ga0/)
* [Print invoice (computer)](https://help.zoyya.com/en/article/printing-an-invoice-desktop-6163hm/)
* [Account cancellation (computer)](https://help.zoyya.com/en/article/voiding-an-invoice-desktop-14l52oy/)
* [Refund at cash register (computer)](https://help.zoyya.com/en/article/issuing-a-refund-from-the-cash-register-desktop-b7zawu/)
* [Marking transaction account as paid (computer)](https://help.zoyya.com/en/article/marking-a-transaction-receipt-as-paid-desktop-15no8cz/)