> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.zoyya.me/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Subscriptions, payments and additional services

This article explains where to review and manage your organization's subscription, payments and SMS packages.

## When should I open Subscription?

Open **Subscription** to check the current subscription and next charge, change the plan, review payment history, buy an SMS package or manage automatic SMS package renewal.

## Opening Subscription

### Desktop

1. In the left navigation, open **Company**.
2. Open **Subscription**.

### Mobile

1. On the bottom bar, open **Main menu**.
2. Open **Subscription**.

## Subscription overview

On the **Subscription** tab, you can check the current plan and status, the next charge date, subscription items and the total amount.

To change the plan, select **Change Plan**, review the available options and confirm your selection. Before confirmation, Zoyya shows a summary of the change and the amount that applies.

To cancel your subscription, follow **How to cancel your Zoyya subscription**. You can continue using the app until the end of your already-paid period.

|| Before activating or paying for a Zoyya subscription, have the payment card ready together with a phone that has mobile banking, an m-token or another confirmation method used by your bank. During card payment, the bank may request an additional security confirmation, for example through a push notification in the mobile banking app. If the confirmation is not completed, the payment may be declined even when the card details were entered correctly.

## Payment history

1. Open the **Payment history** tab.
2. Review the date, amount and status of a payment.
3. Open a payment record when you need more details or want to check a failed charge.

## SMS packages and automatic renewal

In the SMS section, you can check the number of available messages and, when the option is shown, select **Buy a new package** to purchase a package.

If the organization has a saved payment method, you can enable **Automatic renewal**. Choose the threshold at which a new SMS package is purchased automatically, and edit or disable it when needed.

|| Important: Automatic renewal applies only to the SMS package. Before enabling it, make sure the payment method is up to date.

## Related articles

* [How to use SMS reminders (desktop)](https://help.zoyya.com/en/article/how-to-use-sms-reminders-desktop-2t7m2c/)
* [How to use SMS reminders (mobile)](https://help.zoyya.com/en/article/how-to-use-sms-reminders-mobile-5m6ddw/)