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# How to add and edit a service (mobile)

In this article, you will learn how to add a new service or edit an existing service through the Zoyya partner web app on mobile. A service contains details used when creating appointments, offering online booking, and issuing receipts.

**PLATFORM_SWITCH:** [Desktop](https://help.zoyya.com/en/article/how-to-add-and-edit-a-service-desktop-n7co76/) · [Mobile](https://help.zoyya.com/en/article/how-to-add-and-edit-a-service-mobile-1f8nfvj/)

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## When should you use this option?

Use it when adding a service to your offer or changing its name, price, duration, type, description, or online booking availability.

## Add a service

1. Open the **Main menu**.
2. Under **Business**, tap **Settings**, then under **Price list**, tap **Services**.
3. If the required service type does not exist, select **Add a type**, enter its name, and save it.
4. Tap **Add a service**.
5. Enter the **Service name** and select the **Type of service**.
6. Set **Gross duration** and **Net duration (min)**. Net duration must be less than or equal to gross duration.
7. Select a **Service category** if needed. It classifies the service for Zoyya categories and search and is different from the internal **Type of service** in the price list. The category is not required to save the service.
8. Enter the **Price** and, if needed, set a discount, VAT rate, and KPD code.
9. Set **Online booking** and **Request confirmation** for the location's workflow. When confirmation is enabled, an online booking arrives as a request that staff must confirm; see [Appointment requests](https://help.zoyya.com/en/article/appointment-requests-desktop-12xzg06/) for that workflow.
10. Choose a **Color** to make the service easier to recognize in the calendar and add a **Description**. The description is shown to clients on online booking pages; you can generate it with AI and review the result.
11. Tap **Save**.

|| Important: **Service name**, **Type of service**, **Gross duration**, and **Net duration (min)** are required. Service category and other additional fields are optional.

**Gross duration** is the total time the appointment occupies in the calendar. **Net duration (min)** is the actual service time and must be less than or equal to gross duration. The difference leaves time for preparation, cleanup, or the transition between appointments.

Example: for a 45-minute treatment with 15 minutes for preparation or cleanup, set **Gross duration to 60 min** and **Net duration to 45 min**. The client sees 45 minutes while the calendar reserves 60 minutes. Net duration is also used when calculating schedule overlaps.

Enabling online booking alone does not create available appointment times. Connect the service with employees and, when needed, resources by following the related article.

## Edit an existing service

1. Open **Main menu > Business > Settings > Price list > Services**.
2. Open the service type and select the service.
3. Edit the available basic details, price, discount, duration, service type, description, color, or online booking settings.
4. Tap **Save**.

Changes are used for new bookings. Existing past and future appointments retain their saved price, VAT, discount, duration, employee, and resource. To change a future appointment, open it in the calendar and edit the service item.

Turning off online booking removes the service from new online bookings, while existing appointments remain unchanged. Manage connected employees, resources, and photos by following the related articles.

## Frequently asked questions

#### How do I change the order of services and service types?
Tap the up/down arrows icon at the top of the screen to turn on reordering mode. Arrows appear next to service types and individual services: tap the up arrow to move an item toward the top or the down arrow to move it toward the bottom.

You can use the same controls to change the order of service types and the order of services within each type. When finished, tap the up/down arrows icon again to turn off reordering mode.

To move a service from one service type to another, open the service, change its **Service type**, and save the change.

## Related

* [How to connect a service with employees and resources (mobile)](https://help.zoyya.com/en/article/how-to-connect-the-service-with-employees-and-resources-mobile-g7lzj0/)
* [How to add a photo to a service (mobile)](https://help.zoyya.com/en/article/how-to-add-a-photo-to-a-service-mobile-27n7qv/)
* [How to edit or delete a service type (mobile)](https://help.zoyya.com/en/article/how-to-edit-or-delete-a-service-type-mobile-nx6dlb/)
* [How to delete a service (mobile)](https://help.zoyya.com/en/article/how-to-delete-a-service-mobile-thddfn/)