> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.zoyya.me/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to connect a Fresha calendar to Zoyya (mobile)

This article explains how to connect a Fresha calendar to an employee in Zoyya using the Zoyya partner web app on mobile. Events from Fresha Calendar are transferred to Zoyya as busy time for the selected employee through an ICS subscription link.

**PLATFORM_SWITCH:** [Desktop](https://help.zoyya.com/en/article/en-how-to-connect-a-fresha-calendar-to-zoyya-desktop-vnua10/) · [Mobile](https://help.zoyya.com/en/article/en-how-to-connect-a-fresha-calendar-to-zoyya-mobile-x6cuvd/)

## Before you start

To connect the calendar, you need an **ICS subscription link for exporting events from Fresha** (*Subscribe URL*). A Fresha sign-in link, an individual appointment, or a one-time downloaded `.ics` file is not a substitute for a subscription.

The employee must already be saved in Zoyya, and you need permission to edit employees and resources to access the **Calendar sync** tab. The feature must be enabled for your branch.

|| Important: A subscription link allows calendar events to be read. Do not publish it or include it in screenshots. If Fresha lets you choose which details to export, select only the information you need.

## Prepare the Fresha ICS link

1. Open [Fresha for Partners](https://partners.fresha.com/) in a mobile browser and sign in with the account that manages the employee’s calendar.
2. In the employee settings, open **Linked calendars > Link a calendar**. If you cannot see the same settings on mobile, prepare the export link on a computer.
3. Select **Other calendars**, then **Export events to calendar**. Choose whether to export blocked time as well and select the relevant branches.
4. Complete the connection in Fresha and copy the ICS subscription link (**Subscribe URL**) for exporting events. If the option is unavailable on mobile, get the link using a computer.

You can complete the connection to the employee in Zoyya on mobile even if you previously copied the Fresha link on a computer.

## Connect the calendar to Zoyya

1. Open the **Main menu** in the Zoyya partner web app on mobile.
2. Under **Business**, tap **Settings**.
3. Open **Employees and resources > Employees**.
4. Select the employee whose Fresha calendar you want to connect.
5. Open the **Calendar sync** tab and tap **Add import source**.
6. In **Name**, enter a recognizable name, for example **Fresha – Ana**.
7. Select **Fresha** under **Provider**.
8. Paste the prepared ICS/iCal link into **ICS URL**.
9. If you wish, select a **Color** and make sure **Enabled** is on.
10. Tap **Preview** to check whether Zoyya recognizes the expected events. Preview does not import appointments.
11. Close the preview and tap **Add**.
12. Tap **Sync now** on the saved source to start importing immediately.
13. Check **Last successful sync** and the number of **Processed events**, then check the employee’s calendar.

After connecting the calendar, Zoyya continues to check the source periodically. You do not need to start every sync manually.

## How syncing works

This source syncs in **one direction: Fresha → Zoyya**. Zoyya imports events from Fresha’s ICS subscription calendar. This is **not** a Fresha integration that edits appointments in both systems in two directions. Fresha separately supports linking its calendar with Google; that is not the same as connecting Fresha to Zoyya.

If several employees use separate calendars, repeat the procedure on each employee’s profile and use their corresponding link.

## Check or update the connected calendar

On the **Calendar sync** tab, you can tap **Sync now** to import manually or **Edit** to change the source settings. If you are the calendar owner, you can open **Preview** for a saved source and check the events. Other authorized users can check the dates of the last sync attempt and last successful sync.

The ICS link is no longer displayed after it is saved. If it changes, tap **Edit**, paste the new link into **New ICS URL (leave empty to keep saved URL)**, and tap **Save**.

## Remove the connected source

1. On the **Calendar sync** tab, Find the relevant source and tap **Delete**.
2. Choose **Keep future imported appointments** or **Cancel future imported appointments**, depending on whether you want to keep future appointments that have already been imported.
3. Confirm by tapping **Delete source**. Past appointments are not changed.

## If syncing does not work

Check that you copied the **Subscribe URL** from Fresha’s **Export events to calendar** option, rather than a link for importing events into Fresha. Check that the source is active and shows a successful sync status. If Zoyya reports that the domain of the Fresha link is not allowed, ask Zoyya Support to check it. Do not send the entire secret link in an open message.

Check that **Fresha** is selected as the provider, that the source is marked **Active**, and that the last sync was successful. If the issue persists, provide Zoyya Support with the branch, employee, source name, displayed status, and time of the last attempt. Do not send the full private ICS link.

## Related

- [How to use the calendar (mobile)](https://help.zoyya.com/en/article/how-to-use-the-calendar-mobile-nniq4b/)
- [Fresha's official instructions for connecting calendars](https://www.fresha.com/help-center/knowledge-base/calendar/101373-sync-your-fresha-calendar)